Get in Touch

We would love to hear from you for orders, as we’re committed to excellent customer service and want to ensure the Kind Box is perfect.

To discuss bespoke boxes, corporate enquiries or join the Kind Tribe, please reach out

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Standard UK delivery will cost between £5.99-£8 for each individual order; specific cost are confirmed on the detailed shop page.

Which payment methods are accepted in the Online Shop?

We accept Paypal payments and all major cards are accepted without needing to create a Paypal account

How long will delivery take?

We aim to deliver with 3-6 days

Deliveries to remote places such as the Highlands and Islands of Scotland, the Isle of Wight or the Isle of Man may take up to 7 working days.

We will make every effort to ensure your hamper is delivered in the shortest time possible; however in busy periods such as Christmas; delivery may take slightly longer.

We can arrange International shipping; please contact us with your requirements and we will find the best options for your destination.

Do I receive an invoice for my order?

Of course! We always send you confirmation of your order

What exactly happens after ordering?

The Kind Team will aim to process orders within 4-5 working days of payment being received. Once dispatched the courier is next day delivery.

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